Welcome to Ruby Fortune. These Terms and Conditions (“Terms”) govern your use of our website wendycainphotography.com (the “Website”) and the services offered therein. By accessing or using our site, you agree to these Terms in full. If you do not accept them, do not use our services.
1. Definitions
- “Ruby Fortune” / “we” / “us” / “our”: the operator of the website
- “User” / “you” / “your”: any person who registers and uses the website
- “Services”: casino games, promotions, and customer support provided via the website
- “Games”: all casino games, including slots, table games, and live dealer games
2. Legal Age and Eligibility
- You must be 18 years or older, or the legal age for online gambling in your jurisdiction, whichever is higher.
- You are responsible for ensuring that online gambling is legal in your country or region.
- Access to Ruby Fortune is prohibited from jurisdictions where online gambling is restricted or illegal.
3. Account Registration
To use our services, you must create an account by providing accurate and complete information, including:
- Full legal name
- Date of birth
- Valid email address
- Residential address
- Payment details (for deposits/withdrawals)
You are responsible for maintaining the confidentiality of your login credentials and all activity on your account.
We reserve the right to:
- Refuse or close accounts at our sole discretion
- Verify your identity at any time (KYC)
- Suspend or terminate accounts that violate our Terms or AML Policy
4. Deposits and Withdrawals
Deposits:
- Only deposit funds from payment methods registered in your name.
- Minimum and maximum deposit amounts may apply depending on the method used.
- All transactions must comply with our AML Policy.
Withdrawals:
- You may withdraw funds from your account balance, subject to identity verification.
- Withdrawal processing times may vary based on the method used.
- We may request proof of identity, address, and source of funds.
We are not liable for any delay caused by third-party financial institutions.
5. Bonuses and Promotions
Promotional offers may be subject to specific terms and wagering requirements, including:
- Minimum deposit
- Wagering multipliers (e.g., 35x bonus)
- Time limits (e.g., 7 days)
- Game restrictions
We reserve the right to amend or withdraw bonuses at any time.
Bonus abuse (e.g., multiple accounts, minimal risk betting) may lead to forfeiture of funds and account closure.
6. Fair Play and Prohibited Activities
You agree not to:
- Use bots or automated systems to play
- Exploit software bugs or errors
- Engage in collusion or unfair advantage
- Transfer accounts or sell your login details
- Engage in money laundering or fraudulent behavior
Any breach may result in suspension, closure, and reporting to authorities.
All games use certified Random Number Generators (RNGs) to ensure fairness.
7. Responsible Gaming
We support responsible gambling and provide:
- Deposit/loss/session limits
- Reality checks
- Temporary or permanent self-exclusion
If you believe you may have a gambling issue, seek help immediately. Visit www.pgf.nz or contact our support team.
8. Account Closure and Termination
You may close your account at any time by contacting our support. We may suspend or terminate your account if:
- You breach any of these Terms
- We suspect fraudulent or illegal behavior
- Your account is inactive for 12+ months (a maintenance fee may apply)
9. Intellectual Property
All content on the Website—including logos, graphics, games, and software—is owned or licensed by Ruby Fortune and is protected by copyright and trademark laws.
You may not reproduce, distribute, or modify any content without prior written consent.
10. Limitation of Liability
To the extent permitted by law, Ruby Fortune shall not be liable for:
- Losses due to misuse of your account or login details
- Delays or failures caused by technical or third-party issues
- Loss of winnings due to force majeure (e.g., system crash, internet outage)
- Gambling losses incurred on the platform
Our liability for any claim shall not exceed the amount deposited by you in the 30 days prior to the event.
11. Privacy and Security
We collect and process your personal data in accordance with our Privacy Policy. All transactions and communications are encrypted and secured.
12. Modifications to Terms
We may update these Terms at any time. Continued use of our services after changes constitutes acceptance of the revised Terms. We will notify users of material changes via email or on the website.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of New Zealand. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Hamilton, New Zealand.
14. Contact Us
For questions or concerns, contact:
Ruby Fortune
📍 586 Victoria Street, Hamilton Central, Hamilton 3204, New Zealand
📧 [email protected]
🌐 www.wendycainphotography.com
